4. Consider current industry trends. Detail how this may affect your focus.
7. Develop a research plan based on (Activity 16.6 on page 9, should be changed to Activity 15.6 on page 373) of your textbook.
8.Conduct your research. Gather data and analyse your information, see the step by step process (on pages 12 and 13 of your textbook, should be changed to on pages 376 and 377)
9. Present your findings including any recommendations and issues you have identified. Ensure your present your report using the suggested headings on pages 14, 15 ( 377) and 16 (378) of your textbook