Your two organisation to compare in this assessment are, a. Hoyts Cinema b. Darren Handley Designs
Individually you are required to prepare: 1. A service offering diagram that clearly compares and distinguishing between core, supplementary and augmented services of the organisations above. 2. One page explanation of the the comparison. 3. A service process map/Blueprint of the Hoyts cinema that includes different steps of the processes followed by the service organisation, time is taken for each process etc. 4. One page explanation of the service process map/Blueprint.