Assessment 1: Questions
Please complete the student details section. This short answer assessment is one form of assessment that is used to collect evidence of competency for this unit. To demonstrate competence, you must correctly answer all questions. Any shortfalls or wrong responses may be followed up by your trainer in verbal, written or practical instance.
If more space is required for any answer you may attach a separate page containing name, assessment date, unit title unit code and the assessment task number and attach this page with the current assessment task before submission or alternatively use the back of each paper with a clear reference to the relevant question(s). Ensure you check your work before submitting. Please note, once the assessor has marked your work, they will provide you with feedback.
You will be required to complete other relevant assessment tasks for this unit as instructed by your trainer.
Question 1: List 6 prohibited areas of discrimination your company’s diversity policy should address.
Question 2: List 3 examples of policies that may cover aspects of businesses operations affected by diversity
Question 3: When should staff be made aware of the diversity policy?
Question 4: Name 2 ways of prompting the diversity policy
Question 5: What should you do if you discover areas of the anti-discrimination legislation which are not fully addressed by your diversity policy in your workplace?
Question 6: What can happen if your own prejudices cause discrimination during the employment process and a candidate is dissatisfied?
Question 7: List 2 benefits of selecting a socially diverse workforce.
Question 8: List 3 types of training you may need to offer staff to help deal with cultural difference in your team.
Question 9: List 3 examples of issues caused by cultural differences that can cause tensions between staff.
Question 10: How can you manage staff tensions and assist staff in working effectively with each other?
Question 11: Who should ideally be in charge when investigating complaints relating to bullying, racial vilification, sexual harassment or violence?
Question 12: An employer can be held liable for any unlawful workplace behaviour unless they can prove what?
Question 13: What are some ways businesses can promote diversity?
Question 14: Give an example of how you can use the skills from a culturally diverse workforce to improve products or services in your industry.
Question 15: Match the following pieces of legislation with their corresponding description.
Age Discrimination Act 2004 –
Disability Discrimination Act
Racial Discrimination Act 1975 –
Discrimination Act 1984 –
Rights Commission Act 1986 –
protects against discrimination on the basis of a disability
protects against discrimination on the basis of ethnic extraction, skin colour, descent, national origin, etc.
protects younger and older people from unlawful treatment on the basis of their age
established the Australian Human Rights Commission, gives it powers and defines discrimination
protects against discrimination on the basis of sex, marital status or pregnancy
Question 16: List the 2 main ways which can be used to lodge and handle a complaint:
Question 17: List 4 types of complaints which must be investigated formally:
Question 18: The HR manager asks you to investigate a sexual harassment claim which has occurred yesterday in the catering department. In brief, outline the steps you should take to address this complaint in a professional manner.
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