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Assessment Task 1 – Tutorial Questions
Unit Code: HC1021
Unit Name: Interpersonal and E-Communication
Assignment: Tutorial Assignment 1
Due: 11:59pm 21st May 2020
Weighting: 25%
Total Marks: 50 marks
Purpose: This assignment is designed to assess your level of knowledge of the key topics covered in this HC1021 unit
Unit Learning Outcomes Assessed:
Students are able to appreciate differences in cultural diversity and their impact on communication in the workplace.
Students are able to appreciate ethical issues involved in business communication. Students are able to, apply theoretical and practical knowledge of Communication to formulate effective communication strategies in an organisation.
Students are able to demonstrate research skills, showing initiative in consulting the academic literature and integrating fresh ideas into the discourse in preparation for life-long learning
Students can demonstrate the capacity to write persuasive reports, in preparation for their career in bus
Description: Each week students were provided with three tutorial questions of varying degrees of difficulty. These tutorial questions are available in the Tutorial Folder for each week on Blackboard. The Interactive Tutorials are designed to assist students with the process, skills and knowledge to answer the provided tutorial questions. Your task is to answer a selection of tutorial questions for weeks 2 to 6 inclusive and submit these answers in a single document.
The questions to be answered are;
Week 2 Tutorial 1
a) Describe one of the major factors influencing business communication and briefly explain how its effects can be minimized. (5 marks)
b) Describe the elements of the Transactional Process Model of Communication, the various parts and how interference or barriers impede communication. (5 marks)
Week 3 Tutorial 2
a) How you express yourself verbally affects your relationships with others. Verbal communications are not only about the words we use but how we use them. Describe how the above fact may influence face-to-face verbal communications in one-to-one or small group situations? Give relevant examples. (5 marks)
b) Describe any five (5) bad listening habits that can affect your ability to understand a public lecture delivered by a speaker from a different ethnicity. (5marks)
Week 4 Tutorial 3
a) Social media platforms enable communication between communities of people who share common interests or activities. You have been assigned the responsibility of managing your company’s social media communication. Discuss any three major considerations for effective and secure social media use. (6 marks).
b) Differentiate between weblogs and wikis as communication media. Include two advantages and two limitations in your explanation. (4 marks)
Week 5 Tutorial 4
Selecting an appropriate communication channel and media is important to the overall effectiveness of the delivery of a message. Discuss your opinion about this statement in 300 words. Provide two examples to support your argument. (10 marks)
Week 6 Tutorial 5
a) What are the benefits and limitations of an electronic spell check and writinganalysis software? (5 Marks)
b) Discuss the four strategies that will enhance the quality and efficiency of writing with a computer (5 marks)

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