• Questionnaire design for the project:
-Servicescape, empathy, authenticity perception, and dining experience influence customer future behavioural intention in the context of boutique restaurants in Melbourne.-
• A minimum of 10 and a maximum of 20 questions
• Use a mix of open and closed question formats.
• At least, one of your questions must employ a replicable scale
• Write a brief 1000 word report explaining the structure of the questionnaire and the steps your group took in designing it to address the management problem.