Recent Question/Assignment

NEW ZEALAND DIPLOMA IN BUSINESS (LEVEL 5)
Course Title Operations Management
Course DBN509 Version
Title Assessment 1: Part B – Individual Presentation
Level 5 Credits 20 Total Marks
[Weighting] 50
[25%]
Student Name
Student ID
Tutor’s Name
Week Due Due Date
Assessor’s Overall Feedback
Student’s Signature: _____________________________ Date: _________________

LEARNING OUTCOMES ASSESSED
Learning Outcome
LO1: Identify operational issues and challenges relating to quality and performance within an entity
LO2: Consider a range of techniques to apply for continuous improvement for efficient and affective performance of the entity
General Instructions:
1. “APA” 6th edition referencing and citation are compulsory.
2. Plagiarism would be dealt with zero tolerance and you would fail the assessment.
3. A soft copy of assignment must be submitted on Turnitin by the due date and a hard copy must be submitted to the lecturer on date advised by lecturer.
4. Be advised that any similarity rate 15% or above will result in zero marks as stipulated above.
5. Your work should be free of errors with respect to grammar, spellings and punctuation.
Please read and sign the declaration below:
I have understood the content and learning outcomes to be assessed.
I have been advised of the purpose and the process of the assessment.
I consent to assessment results and materials being used by my establishment.
I agree to carry out the assessment without assistance from anyone else.
___________________________________________ _____/____/____
Student’s Signature Date
Turnitin Upload Name Sample
Organisation (Name: ID) XYZ Company (John Doe: TIZ0000123)

Glossary of Assessment Terms:
Explain Make (an idea or situation) clear to someone by describing it in more detail or revealing relevant facts.
Recommend Put forward (someone or something) with approval as being suitable for a particular purpose or role.
Discuss Write about (a topic) in detail, taking into account different issues or ideas.
Identify Associate someone or something closely with; regard as having strong links with.
Analyse Examine (something) methodically and in detail, typically in order to explain and interpret it.
Research Systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions.
Individual Presentation Guidelines:
• This individual presentation (Assessment 1 Part B) covers Learning Outcome 1 and 2 as part of the requirement for DBN509 Operations Management.
• The individual presentation must be your own work. If copying (plagiarism) from other sources/individuals is identified you will receive zero marks.
• You presentation should demonstrate evidence of applying concepts/theories learned from a wide range of materials, including a total of at least 3 updated secondary data sources, such as relevant textbooks, academic journals or articles, media reports, annual reports, company’s website and/or reputable online sources.
• Your presentation should cover the information highlighted in two broad themes (LO 1 and LO2).
• One printed hardcopy of your presentation slides must be handed to your lecturer at the time of your presentation. Printing format: Landscape, 4 slides per page.
• The presentation time limit should not exceed 15 minutes. It includes 5 minutes for the audience to ask questions, if no questions are taken during the presentation.
• You should apply general presentation etiquette (formal attire, body language, delivery, structure).
Objectives of the Presentation:
The objective of this presentation is to ensure that students are equipped with skills showing the ability to:
• identification of operational issues in business functions
• identification and discussion challenges related with quality and performance with in an entity
• support arguments with relevant facts and research evidence
• understand the application of conceptual knowledge to actual business situations
• understand the application of continuous improvement techniques on a business
• understand the application of quality management for effective performance of an entity
• handle audio-visual equipment satisfactorily
• prepare notes & PowerPoint
• rehearse presentation skills
• speak clearly and professionally
• keep within a time limit
Instructions for the Assessment 1 Part B (Individual Presentation)
• This is an individual assignment and need to be completed in the form of a presentation.
• The assignment is to be completed for Fonterra (Assessment 1 Part A).
• The assignment is split into two key areas (Operational Issues and Continuous Improvement) related to the learning outcome 1 & 2 of the course.
• The presentation shall be for a maximum of 10 minutes with an additional 5 minutes for questions by audience.
Key areas for Presentation
• Discuss and analyse BOTH the operational challenges and effectiveness of the tools of continuous improvement processes used by Fonterra.
• A set of research questions are stated to facilitate the direction of research.
• Provide answers to the research questions linked to the operations of the organisation.
Key Area 1
Operational issues and challenges related to quality and performance (5 minutes) (LO1)
• Describe the nature of operations and transformation process for Fonterra.
• Research and identify any three critical operational issues and challenges that have significant impact on Fonterra’s ability to deliver quality products to its customers and/or achieve a high performance in its internal business processes.
• Analyse and discuss any three initiatives taken by Fonterra to enhance its capability to effectively manage these issues and challenges.
Key Area 2
Continuous Improvement to deliver high performance (5 minutes) (LO2)
• Describe the application of continuous improvement initiatives of Fonterra to enhance its product quality and performance.
• Analyse the possible application of any two tools of continuous improvement by Fonterra to deliver high performance.
• Recommend the application of any two of following modern technologies to continuously improve and streamline its internal business processes to deliver high performance.
o Mobile and Digital technologies
o Robotics and Process Automation
o Environmentally Friendly Tech
o Electronic Tracking devices such as GPS and RFID
Marking Guideline
Main Aspect Description Marks
Section 1 Presentation skills (LO1+LO2)
Use of visual aids and Coherence Colour, font size, style, clarity. Organisation of content logically and smooth flow 0 1 2 3 4 5
Verbal Communication skills Language Skills –Correct use, Fluency, Pronunciation and Vocabulary 0 1 2 3 4 5
Non-verbal Communication skills Pitch, Tone, Gestures and Facial expressions, Body posture, Eye Contact and Stance 0 1 2 3 4 5
Query Handling The ability to satisfactorily answer the queries of the audience. 0 1 2 3 4 5
Sub-total (out of 20)
Section 2 Operational issues and challenges related to quality and performance (5 minutes) (LO1)
Subject knowledge Demonstrated subject knowledge 0 1 2 3 4 5
Application of theories/concepts Application of the theories/concepts relevant to the subject and the company selected researched 0 1 2 3 4 5
Preparation and research Evidence of research and quality of the data 0 1 2 3 4 5
Sub-total (out of 15)
Section 3 Continuous Improvement to deliver high performance (5 minutes) (LO2)
Subject knowledge Demonstrated subject knowledge 0 1 2 3 4 5
Application of theories/concepts Application of the theories/concepts relevant to the subject and the company selected researched 0 1 2 3 4 5
Preparation and research Evidence of research and quality of the data 0 1 2 3 4 5
Sub-total (out of 15)
Total (out of 50)

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