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summative assignment. it has 3 parts and have to answer all questions.

Summative Assessments
The summative assessments are the major activities designed to assess your skills, knowledge and performance, as required to show competency in this unit. These activities should be completed after finishing the Learner Guide. You should complete these as stated below and as instructed by your trainer/assessor.
Skills, knowledge and performance may be termed as:
? Skills – skill requirements, required skills, essential skills, foundation skills
? Knowledge – knowledge requirements, required knowledge, essential knowledge, knowledge evidence
? Performance – evidence requirements, critical aspects of assessment, performance evidence.
Section A: Skills Activity
The Skills Activity is designed to be a series of demonstrative tasks that should be assessed by observation (by the assessor or third party, depending on the circumstances).
It will demonstrate all of the skills required for this unit of competency – your assessor will provide further instructions to you, if necessary.
Section B: Knowledge Activity (Q & A)
The Knowledge Activity is designed to be a verbal questionnaire where the assessor asks you a series of questions to confirm your competency for all of the required knowledge in the unit of competency.
Section C: Performance Activity
The Performance Activity is designed to be a practical activity performed either in the workplace or a simulated environment. You should demonstrate the required practical tasks for the unit of competency and be observed by the assessor and/or third party, as applicable to the situation. If the third party is required to observe you, you will need to make the required arrangements with them.
If necessary for the activities, you should attach completed written answers, portfolios or any evidence of competency to this workbook.

Section A: Skills Activity
Objective: To provide you with an opportunity to show you have the required skills for this unit.
A signed observation by either an approved third party or the assessor will need to be included in this activity as proof of completion.
This activity will enable you to demonstrate the following skills:
? Reading
? Writing
? Oral Communication
? Navigate the world of work
? Interact with others
? Get the work done
Answer the activity in as much detail as possible, considering your organisational requirements.
1. Refer to any documents that are available on your organisational premises for the purpose of establishing workforce capability requirements. Detail your findings in relation to skills and capabilities required for the assurance of future success and any other aspects that will need to be considered as part of the workforce planning process. Incorporate such findings within a report for any stakeholders deemed relevant. Include information regarding the mix of labour engagement options within industry and enterprise legislation, regulation and policy.
2. Arrange and take the lead in a consultative session for the purpose of establishing the needs of flexible workers within your organisation. Engage in the process of discussion and communicate information using language and features appropriate to the audience. Demonstrate respect for the worker’s views and stated needs. Record all of the information relevant to the worker’s needs and make suitable recommendations for change in the workplace.
This activity will need to be observed, and a signed record of this observation (completed the assessor or third party) should be attached in your answer. It should detail what was done, when it was done, the time it was completed in, the completed actions and the overall outcome of the tasks.
Section B: Knowledge Activity (Q & A)
Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
? Explain workplace planning methods
? Explain how legislation, regulations and policy relate to flexible workforce arrangements
? Outline typical challenges in implementing flexible workforce arrangements and possible strategies to address them
? Explain how to support flexible workforce including techniques for:
o resolving issues
o identifying support needs
o engaging workforce with other aspects of the organisation, its culture and goals
Answer each question in as much detail as possible, considering your organisational requirements for each one.
1. Identify five options that may be considered during workforce planning.
2. What are the eight main stages of the business planning cycle?
3. Write an explanation (no more than 500 words) of the ways in which legislation, regulations, and policy relate to the identification of labour engagement options. Include information about the employment of casual employees and contractors/independent contractors.
4. Identify four challenges associated with the implementation of flexible workforce arrangements and describe the strategies that could be used to address them (no more than 200 words per strategy).
5. Identify five ways in which managers may support flexible employees.
6. Identify five features of workplace culture which may support flexibility.

Section C: Performance Activity
Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.
A signed observation by either an approved third party or the assessor will need to be included in this activity as proof of completion.
This activity will enable you to demonstrate the following performance evidence:
? Plan and implement flexible workforce arrangements that support organisational culture, protect intellectual property and corporate knowledge and meet other business needs
? Support the flexible workforce including:
o enabling technologies
o consultation to identify and address needs
o strategies to support engagement of flexible workforce
o coaching as appropriate
o clear rights, roles and responsibilities
o resolution of issues
o prevention of discrimination
o monitoring and making adjustments to arrangements as needed.
Answer the activity in as much detail as possible, considering your organisational requirements.
1. Plan and implement flexible workforce arrangements over a two week period within your organisation. Ensure that these arrangements support organisational culture, protect intellectual property and meet other business needs.
This activity will need to be observed, and a signed record of this observation (completed the assessor or third party) should be attached in your answer. It should detail what was done, when it was done, the time it was completed in, the completed actions and the overall outcome of the tasks.
2. Provide the following forms of support for the flexible workforce over the course of a two week period within your organisation
? Provision of enabling technologies
? Consultation to identify and address needs
? Strategies to support engagement of flexible workforce
? Coaching as appropriate
? Clear rights, roles and responsibilities
? Resolution of issues
? Prevention of discrimination
? Monitoring and making adjustments to arrangements as needed.
This activity will need to be observed, and a signed record of this observation (completed the assessor or third party) should be attached in your answer. It should detail what was done, when it was done, the time it was completed in, the completed actions and the overall outcome of the tasks.

Editable Microsoft Word Document
Word Count: 3830 words including References

Title: PLAN AND MANAGE FLEXIBLE WORKFORCE


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