Assessment Information 1
Subject Code: HAT303
Subject Name: Accommodation Management
Assessment Title: Length: Investigation Case Study Analysis
1200 words (+/- 10% allowable range)
Weighting: 30%
Total Marks:
Submission: 100
Online via Turnitin
Due Date: Week 5, Monday at 15.55 AEST
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Assessment Description
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The McQuarrie hotel had been a landmark mid-size hotel (280 rooms) in Sydney for over 20 years. Following the successful sale of the hotel the new owners have decided to engage a consultant to revitalise the hotel to meet current and future customer needs. The Hotel has maintained success in the past however confronted with a dynamic environment the hotel requires continual analysis and improvement.
You and your organisation have been successful in gaining the consultancy for the McQuarrie hotel. Your task now is to examine a number of areas to help the new owners make a successful and profitable hotel.
Task 1: The new owner is excited about new and modern systems that are available within the industry and has requested you to highlight new systems that will enhance the customer’s experience, provide organisational efficiency from a staff and systems perspective and improve profitability.
Task 2: will be to evaluate a number of new customer sectors (e.g families, corporate clients, leisure guests, international tourists etc.) and identify what provisions within the accommodation facilities and services would need to be provided to each sector.
Students are to produce a report of no more than approximately 600 words on each the following tasks.
Your response should be reflective and consider a wide range of resources. You should research using all of these sources: Internet, library texts and educational journals to clarify your position. You should refer to material from at least 10 credible sources such as research book s (not text), journal articles (online journal articles) and at web sites (general websites). Based on these readings, you should prepare an informed business report.
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COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Assessment Information
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Assignment Submission
This file must be submitted as a ‘PDF’ document to avoid any technical issues that may occur from incorrect file format upload. Uploaded files with a virus will not be considered as a legitimate submission. Turnitin will notify you if there is any issue with the submitted file. In this case, you must contact your lecturer via email and provide a brief description of the issue and a screen shot of the Turnitin error message.
You are also encouraged to submit your work well in advance of the deadline to avoid any possible delay with the Turnitin similarity report or any other technical difficulties that may occur.
Late assignment submission penalties
Penalties will be imposed on late assignment submissions in accordance with Kaplan Business School “late assignment submission penalties” policy.
Number of days Penalty
1* - 9 days 5% per day for each calendar day late deducted from the total marks available
10 - 14 days 50% deducted from the total marks available.
After 14 days Assignments that are submitted more than 14 calendar days after the due date will not be accepted and the student will receive a mark of zero for the assignment(s).
Note Notwithstanding the above penalty rules, assignments will also be given a mark of zero if they are submitted after assignments have been returned to students
*Assignments submitted at any stage within the first 24 hours after deadline will be considered to be one day late and therefore subject to the associated penalty
For more information please read the full policy via https://www.kbs.edu.au/wp-content/uploads/2016/07/KBS-Assessment-Policy-v4.5_incl-SC-form-andMed-Cert_final.pdf
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COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Assessment Information

HAT303 Assessment Marking Rubric – Individual Case Study Analysis 30%
Criteria NN (Fail) 0 - 49 P (Pass) 50 - 64 CR (Credit) 65 -74 DN (Distinction) 75 - 84 HD (High Distinction) 85 -100
Theory
Application
Analysis does not identify, define or apply relevant theories and concepts.
Analysis identifies,
defines and applies
limited relevant theories and concepts.
Good working knowledge of relevant theories and concepts.
Analysis convincingly identifies, defines and applies relevant theories and concepts.
Analysis clearly identifies, defines and applies relevant theories and concepts.
Analysis
Analysis lacks depth, and interpretation lacking or irrelevant.
Analyses business specific information to a limited degree.
Analyses business specific information to a good working knowledge.
Analyses and interprets business specific information to a high level of understanding.
Critically analyses and interprets business specific information to an excellent level of understanding.
Research
Your research lacks focus because of an unsuitable choice of sources
Your research is partially focused, drawn from a
reasonable selection of scholarly sources
Your research is focused, drawn from a reasonable selection of scholarly sources
Your research is focused, complemented by a quality selection and range of scholarly sources
Your research is extensive and focused, complemented by a quality selection and range of scholarly sources
Report
Format
Spelling and/or grammar is consistently incorrect,
impacting on the flow and readability of your analysis
The format chosen for your report lacks thought and consideration for the
intended audience
In-text referencing and/or reference list is mostly
incorrect
Mostly correct grammar and spelling used
throughout, with
consistent minor and/or major errors
The format chosen for your report is
appropriate, but major improvements would enhance its presentation
Mostly correct in-text referencing and a
reference list with major
errors
Mostly correct grammar and spelling used throughout, with occasional minor
and/or major error(s)
The format chosen for your report is appropriate but
some improvements would
enhance its presentation
Mostly correct in-text referencing and a reference list with minor errors and the occasional major error
Correct grammar and spelling throughout the analysis, with
the occasional minor error
Your report is professionally presented and have been
submitted in appropriate format
In-text referencing and the resultant reference list are correct, with only the occasional minor error
Correct grammar and spelling throughout the
analysis with no errors
Your report is professionally presented and have been
submitted in an entirely appropriate format
In-text referencing and the resultant reference list are correct, with no errors
Feedback and Grades will be released via Turnitin
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.