Written Assignment
Diploma of Finance and Mortgage Broking Management (DFMB1_AS_v1A1)
Student identification (student to complete)
Please complete the fields shaded grey.
Student number
Written assignment overall result (assessor to complete)
First submission Not yet demonstrated
Resubmission (if applicable) Not applicable
Result summary (assessor to complete)
Section 1: Industry knowledge First submission Resubmission (if required)
Task 1: Key terms
Not yet demonstrated
Not applicable
Task 2: The Australian financial market
Not yet demonstrated
Not applicable
Task 3: Financial services legislation and industry codes of practice
Not yet demonstrated
Not applicable
Task 4: Products and services
Not yet demonstrated
Not applicable
Section 2: Business skills
Task 5: Effective communication
Not yet demonstrated
Not applicable
Task 6: Professional development
Not yet demonstrated
Not applicable
Task 7: Respond and report on complaints
Not yet demonstrated
Not applicable
Task 8: Professional networks
Not yet demonstrated
Not applicable
Section 3: The lending process
Task 9: Understanding the client’s needs
Not yet demonstrated
Not applicable
Task 10: Developing and presenting solutions
Not yet demonstrated
Not applicable
Task 11: Packaging the application to send to the lender
Not yet demonstrated
Not applicable
Task 12: Monitor the lending process
Not yet demonstrated
Not applicable
Section 4: Case Studies
Task 13: Case study — Purchasing an owner-occupied home
Not yet demonstrated
Not applicable
Task 14: Completing the Fact find
Not yet demonstrated
Not applicable
Task 15: Assessing the clients’ situation
Not yet demonstrated
Not applicable
Task 16: Presenting borrowing options and potential benefits
Not yet demonstrated
Not applicable
Task 17: Supporting the client to settlement
Not yet demonstrated
Not applicable
Task 18: Case study — Refinancing a home loan
Not yet demonstrated
Not applicable
Task 19: Preparing a Preliminary Assessment
Not yet demonstrated
Not applicable
Task 20: Case study — Purchasing an investment property
Not yet demonstrated
Not applicable
Task 21: Preparing a loan proposal
Not yet demonstrated
Not applicable
Task 22: Loan contracts and security documentation
Not yet demonstrated
Not applicable
Task 23: Preparing the loan for settlement
Not yet demonstrated
Not applicable
Please note: To pass this written assignment, you will need to be assessed as DEMONSTRATED in either your first submission or your resubmission in all tasks above.
Task feedback
Please refer to the assessor’s detailed feedback found at the end of each task so that you know what to do for any tasks you need to resubmit.
Before you begin
Read everything in this document before you start your written assignment for Diploma of Finance and Mortgage Broking Management (DFMB1_AS_v1A1).
About this document
This document is the written assignment — half of the overall Written and Oral Assignment.
This document includes the following parts:
• Instructions for completing and submitting this assignment
• Section 1: Working in financial services
– Task 1: Key terms
– Task 2: The Australian financial market
– Task 3: Financial services legislation and industry codes of practice
– Task 4: Products and services
• Section 2: Business skills
– Task 5: Effective communication
– Task 6: Professional development
– Task 7: Respond and report on complaints
– Task 8: Professional networks
• Section 3: The lending process
– Task 9: Understanding the client’s needs
– Task 10: Developing and presenting solutions
– Task 11: Packaging the application to send to the lender
– Task 12: Monitor the lending process
• Section 4: Case studies
– Task 13: Case study 1— Purchasing an owner-occupied home
– Task 14: Completing the Fact find
– Task 15: Assessing the clients’ situation
– Task 16: Presenting borrowing options and potential benefits
– Task 17: Supporting the clients to settlement
– Task 18: Case study 2 — Refinancing a home loan
– Task 19: Preparing a preliminary assessment
– Task 20: Case study 3 — Purchasing an investment property
– Task 21: Preparing a loan proposal
– Task 22: Loan contracts and security documentation
– Task 23: Preparing the loan for settlement
How to use the study plan
We recommend that you use the study plan for this subject to help you manage your time to complete the written assignment within your enrolment period. Your study plan is in the KapLearn Diploma of Finance and Mortgage Broking Management (DFMB1v1) subject room.
Instructions for completing and submitting the written assignment
Completing the written assignment
Saving your work
Download this document to your desktop, type your answers in the spaces provided and save your work regularly.
• Use the template provided, as other formats will not be accepted for these assignments.
• Name your file as follows: Studentnumber_SubjectCode_Assignment_versionnumber_Submissionnumber (e.g. 12345678_DFMB1_AS_v1A1_Submission1).
• Include your student ID on the first page of the assignment.
Before you submit your work, please do a spell check and proofread your work to ensure that everything is clear and unambiguous.
Word count
The word count shown with each question is indicative only. You will not be penalised for exceeding the suggested word count. Please do not include additional information which is outside the scope of the question.
Additional research
When completing the ‘Client information collection tool’, assumptions are permitted although they must not be in conflict with the information provided in the Case Studies. All assumptions must be noted.
You may be required to conduct your own research in addition to the topic notes provided to source information to answer some of the assignment questions. You may also be required to source additional information from other organisations within the finance industry to find the products or services to meet your client’s requirements, to source indicative interest rates and to calculate any fees and charges that may be applicable.
Submitting the written assignment
Only Microsoft Office compatible written assignments submitted in the template file will be accepted for marking by Kaplan Professional Education. You need to save and submit this entire document.
Do not remove any sections of the document.
Do not save your completed assignment as a PDF.
The written assignment must be completed before submitting it to Kaplan Professional Education. Incomplete written assignments will be returned to you unmarked. The written assignment must be submitted together with the oral assignment. If you do not submit both completed assignments at the one time it will be returned to you unmarked.
The maximum file size is 20MB for the written and oral assignment. Once you submit your written assignment for marking you will be unable to make any further changes to it.
Once you submit your written assignment for marking you will be unable to make any further changes to it.
You are able to submit both assignments earlier than the deadline if you are confident you have completed all parts and have prepared a quality submission.
Please refer to the Assignment submission/resubmission videos in the Assessment section of KapLearn under your ‘Assignment Enrolment’ for details on how to submit/resubmit your written assignment.
Your Written Assignment and Oral Assignment must be submitted together on or before your due date. Please check KapLearn for the due date.
The written assignment marking process
You have 12 weeks from the date of your enrolment in this subject to submit your completed assignment.
If you reach the end of your initial enrolment period and have been deemed ‘Not yet demonstrated’ in one or more assessment items, then an additional four (4) weeks will be granted, provided you attempted all assessment tasks during the initial enrolment period.
Your assessor will mark your written and oral assignment and return it to you in the Diploma of Finance and Mortgage Broking Management (DFMB1v1) subject room in KapLearn under the ‘Assessment’ tab.
Make a reasonable attempt
You must demonstrate that you have made a reasonable attempt to answer all of the questions in your written assignment. Failure to do so will mean that your assignment will not be accepted for marking; therefore, you will not receive the benefit of feedback on your submission.
If you do not meet these requirements, you will be notified. You will then have until your submission deadline to submit your completed written and oral assignment.
How your written assignment is graded
Assignment tasks are used to determine your ‘competence’ in demonstrating the required knowledge and/or skills for each subject. As a result, you will be graded as either Demonstrated or Not yet demonstrated.
Your assessor will follow the below process when marking your assignment:
• Assess your responses to each question, and sub-parts if applicable, and then determine whether you have demonstrated competence in each question.
• Determine if, on a holistic basis, your responses to the questions have demonstrated overall competence.
You must be deemed to be demonstrated in all assessment items in order to be awarded the units of competency in this subject, including:
• all of the exam questions
• the written and oral assignment.
‘Not yet demonstrated’ and resubmissions
Should sections of your assignment be marked as ‘not yet demonstrated’ you will be given an additional opportunity to amend your responses so that you can demonstrate your competency to the required level.
You must address the assessor’s feedback in your amended responses. You only need amend those sections where the assessor has determined you are ‘not yet demonstrated’.
Make changes to your original submission. Use a different text colour for your resubmission. Your assessor will be in a better position to gauge the quality and nature of your changes. Ensure you leave your first assessor’s comments in your assignment, so your second assessor can see the instructions that were originally provided for you. Do not change any comments made by a Kaplan assessor.
Units of competency
This written assignment is your opportunity to demonstrate your competency against these units:
FNSCUS511 Develop and maintain professional relationships in financial services industry
FNSFMB411 Prepare loan applications on behalf of clients
FNSFMB412 Identify client needs and present broking options
FNSFMK515 Comply with financial services regulation and industry codes of practice
FNSINC411 Conduct work according to professional practices in the financial services industry
FNSINC412 Apply and maintain knowledge of financial products and services
Note that the written and oral assignment is one of two assessments required to meet the requirements of the units of competency.
We are here to help
If you have any questions about this written assignment, you can post your query at the ‘Ask your Tutor’ forum in your subject room. You can expect an answer within 24 hours of your posting from one of our technical advisers or student support staff.