Mr Simon has spent 12 years continuous service as a line manager in a retail organisation. In the
past three years he has twice been considered for promotion via a formal interview process and
was unsuccessful. On each occasion the successful candidate had better formal qualifications
than Mr Simon, although he had more experience.
He has very recently been rejected for promotion for a third time and is thought to be becoming
disillusioned as a result of this. On passing him in the corridor you (Mr Simon’s team leader)
overhear him saying to a colleague, ‘I can see there is absolutely no possibility of advancement in
this organisation for me, it’s time I moved on’.
Mr Simon is a very hard working and diligent worker and is highly regarded by your team members
and replacing his skills and abilities will be extremely difficult.
You are currently studying attitudes, teams and motivation theories as part of a management
qualification. Explain why the topics you are studying may be useful in analysing this particular
situation and what positive measures could be implemented to attempt to re-motivate this