Assessment 1 (1000 words)
Your task:
Question 1
List 5 roles and functions performed by supervisors and managers with explanation and example in each role.
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Question 2
List 4 important skills (or characteristics) of members of an effective team and give example in each role.
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Question 4
List 4 common problems teams may encounter and explain each role.
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Question 5
List 6 advantages of working as a team, as opposed to working individually and explain each role.
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Question 6
List 3 ways you can act to send a positive message to your team as a leader:
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Question 7
List 4 reasons treating people with integrity, respect and empathy will help you manage your team.
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Question 8
If you don’t treat people with respect ( for example use fear and treats) this can have a negative effect on your team. List 4 examples of how lack of respect can negatively impact on a team:
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Question 9
There are 3 types of goals you need to set, they are; (explain each term)
Short term-
Medium term-
Long term-
Question 10
List 3 methods you could use to help your team monitor the progress of meeting goals; ( explain each methods)
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Question 11
Setting KPIs helps to keep the organisational goals, in line with the plans and objectives of your team.
List 3 good KPIs that might help your team achieve the organisational goals.
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Question 12
List 3 innovations in the hospitality industry, that you may discuss with your team with examples.
Question 13
List 3 ways to reward individual or team performance with examples
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Question 14
List 3 benefits of communicating with your staff and involving them in making decisions with examples.
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Question 15
List 3 ways to show your employees that you support and value open communication within the team.
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Question 16
List 3 innovations in the hospitality industry, that you may discuss with your team.
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Question 17
As a manager or team leader you need to communicate the important ideas, plans and objectives. List 3 pieces of data or information the team may need full access to: (with explanation if possible)
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Question 18
List 2 aspects with example which can affect how much coaching or mentoring a person may need .
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Question 19
List three methods to reward good performance of team members
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Question 20
What are motivational theories?
Ans:
List 3 examples of motivational theories
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