Assessment Information 2
Subject Code: HAT303
Subject Name: Accommodation Management
Assessment Title: Length: Individual Proposal
1700 words (+/- 10% allowable range)
Weighting: 40%
Total Marks:
Submission: 100
Online via Turnitin
Due Date: Week 11
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Assessment Description
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Imagine that you have been appointed as a consultant for a global hotel chain and have been asked to develop a proposal for outsourcing some of the services within the hotel to reduce costs, and consider the use of external expertise. You are to develop this proposal for the board of senior management:
1. Select a department within the hotel and investigate it in depth.
2. Identify the roles, tasks and functions of the department, within the context of Accommodation Management and how these are managed.
3. Consider the role of the customer and the customer’s needs related to this department and the steps the Accommodation Manager (of the department) takes to ensure the Hotel is meeting the customers’ needs and creating a positive experience
4. Finally, discuss whether outsourcing is a viable solution for this department. What are the benefits and the drawbacks of moving to an outsourced organisation/solution for this department?
5. Offer recommendations for moving forward.
Your proposal should consider a wide range of resources. You should research using all of these sources: Internet, library texts and educational journals to clarify your position. You should refer to material from at least 10 credible sources such as research books (not text), journal articles (online journal articles) and at web sites (general websites). Ibis world reports can also assist you in identifying hotel chain that may have outsourced departments and operations to others. Based on these readings, you should prepare an informed business proposal.
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COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Assessment Information
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Assignment Submission
This file must be submitted as a ‘PDF’ document to avoid any technical issues that may occur from incorrect file format upload. Uploaded files with a virus will not be considered as a legitimate submission. Turnitin will notify you if there is any issue with the submitted file. In this case, you must contact your lecturer via email and provide a brief description of the issue and a screen shot of the Turnitin error message.
You are also encouraged to submit your work well in advance of the deadline to avoid any possible delay with the Turnitin similarity report or any other technical difficulties that may occur
Late assignment submission penalties
Penalties will be imposed on late assignment submissions in accordance with Kaplan Business School “late assignment submission penalties” policy.
Number of days Penalty
1* - 9 days 5% per day for each calendar day late deducted from the total marks available
10 - 14 days 50% deducted from the total marks available.
After 14 days Assignments that are submitted more than 14 calendar days after the due date will not be accepted and the student will receive a mark of zero for the assignment(s).
Note Notwithstanding the above penalty rules, assignments will also be given a mark of zero if they are submitted after assignments have been returned to students
*Assignments submitted at any stage within the first 24 hours after deadline will be considered to be one day late and therefore subject to the associated penalty
For more information please read the full policy via https://www.kbs.edu.au/wp-content/uploads/2016/07/KBS-Assessment-Policy-v4.5_incl-SC-form-andMed-Cert_final.pdf
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COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Assessment Information
HAT303 Assessment Marking Rubric – Individual Proposal 40%
Criteria NN (Fail) 0 - 49 P (Pass) 50 - 64 CR (Credit) 65 -74 DN (Distinction) 75 - 84 HD (High Distinction) 85 -100
Analysis
Analysis lacks depth, and interpretation lacking or irrelevant.
Analyses business specific information to a limited degree.
Analyses business specific information to a good working knowledge.
Analyses and interprets business specific information to a high level of understanding.
Critically analyses and interprets business specific information to an excellent level of understanding.
Research
Your research lacks focus because of an unsuitable choice of sources.
Your research is partially focused, drawn from a
reasonable selection of scholarly sources.
Your research is focused, drawn from a reasonable selection of scholarly sources.
Your research is focused, complemented by a quality selection and range of scholarly sources.
Your research is extensive and focused, complemented by a quality selection and range of scholarly sources.
Recommendations
The quality of your recommendations is poor and/or incoherent.
You have drawn some useful recommendations although a
more comprehensive analysis of the scenario would have been helpful.
You have drawn mostly useful recommendations.
You have drawn varied, wellresearched and compelling recommendations.
You have drawn dynamic, comprehensive and convincing
recommendations.
Proposal
Format
Spelling and/or grammar is consistently incorrect,
impacting on the flow and
readability of your analysis.
The format chosen for your proposal lacks thought and consideration for the
intended audience.
In-text referencing and/or reference list is mostly incorrect.
Mostly correct grammar and spelling used throughout, with consistent minor and/or major errors.
The format chosen for your proposal is appropriate, but major improvements would
enhance its presentation
Mostly correct in-text referencing and a reference list with major errors.
Mostly correct grammar and spelling used
throughout, with occasional
minor and/or major error(s).
The format chosen for your proposal is appropriate but some improvements would
enhance its presentation.
Mostly correct in-text referencing and a reference list with minor errors and the occasional major error.
Correct grammar and spelling throughout the
analysis, with the occasional minor error.
Your proposal is professionally presented and have been submitted in appropriate format.
In-text referencing and the resultant reference list are correct, with only the occasional minor error.
Correct grammar and spelling throughout the
analysis with no errors.
Your proposal is professionally presented and have been submitted in an
entirely appropriate format.
In-text referencing and the resultant reference list are correct, with no errors.
Feedback and Grades will be released via Turnitin
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.