ASSESSMENT SUMMARY SHEET
• This form is to be completed by the assessor and used a final record of student competency.
• All student submissions including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students file.
• Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form.
Student Name:
Student ID No:
Final Completion Date:
Unit Code: BSBADM504
Unit Title: Plan or Review Administrative Systems
Please attach the following documentation to this form Result
Assessment 1 Written Report on Project Plan S / NYS / DNS
Assessment 2 Presentation S / NYS / DNS
Final Assessment Result for this unit C / NYC
Feedback is given to the student on each Assessment task Yes / No
Feedback is given to the student on final outcome of the unit Yes / No
Student Declaration I have been assessed in a fair and flexible manner. I understand that the Institute’s Student
Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback.
Name: Name:
Signature:
Signature:
Date: Date:
ASSESSMENT 1 COVER SHEET
Details of Assessment
Term and Year Term 4 2016
Assessment Type Written Report on Project Plan
Due Date Class Room
Student Name:
Student ID No:
Date:
Qualification : BSB50215 Diploma of Business
Unit Code: BSBADM504
Unit Title: Plan or Review Administrative Systems
Assessor’s Name
Assessment Outcome Satisfactory Not Satisfactory
Student Feedback
Student Declaration: I declare that this work has been completed by me honestly and with integrity. I understand that the Sydney Metro College’s Student Assessment,
Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback.
Name: Name:
Signature:
Signature:
Date:
Date:
Student was absent from the feedback session.
Assessment/evidence gathering conditions
Each assessment component is recorded as either Satisfactory (S) or Not Yet Satisfactory (NYS). A student can only achieve competence when all assessment components listed under procedures and specifications of the assessment section are Satisfactory. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYS is eligible for re-assessment. Should the student fail to submit the assessment, a result outcome of Did Not Submit (DNS) will be recorded.
Resources required for this Assessment
• All documents must be created using Microsoft Office suites i.e., MS Word, Excel, PowerPoint
• Upon completion, submit the assessment printed copy to your trainer along with assessment coversheet.
• Refer the notes on SMC eLearning (Moodle) to answer the tasks
• Any additional material will be provided by Trainer
Instructions for Students
Please read the following instructions carefully
• This assessment is to be completed according to the instructions given by your assessor.
• Students are allowed to take this assessment home.
• Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within 2 weeks of the assessment due date.
• Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
• If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
• Please refer to the College re-assessment and re-enrolment policy for more information.
Procedures and Specifications of the Assessment
The candidate must demonstrate ability, knowledge and skills in planning or reviewing new or revised administrative systems, and procedures for implementing, monitoring and reviewing the system.
Administrative systems, like any workplace systems, require managers to conduct reviews, plan changes, implement changes, and continually monitor and make modifications to meet customer and staff needs.
For this assessment, you must nominate a workplace and identify a change required to its’ administrative systems. This can be either a:
• New administrative system (it could be for a new or expanding business. It could be your own business).
• Modification to an existing administrative system.
You must follow a process of planning/reviewing, implementing and monitoring this change to the administrative system.
Essentially, your role will be similar to that of a project manager.
Note: Overall the project doesn’t need to have been successful or even complete, however, you must provide evidence that you performed your role as project manager competently and that you carried out the tasks as specified below.
Your assessor will be looking for a range of documentation prepared by you in your role as project manager (documents are underlined below).
• A specification that identifies requirements, including (but not limited to):
o Problem definition. o Proposed solution (for new or modified administrative system).
o Goals and objectives (of the new or modified administrative system). o User requirements/expectations (including features & benefits). o Performance standards (what performance are you expecting?). o Internal and external standards (what other standards are relevant?). o Processes/procedures (which ones will require revision?).
o Budget (what is your price range?).
• Correspondence with prospective suppliers to gather quotes
o Selection of supplier
• Implementation strategies and plans that identify:
o Tasks, responsibility, timelines.
• New or revised procedures (at least two) that are:
o clear and concise o Suitable for training.
• A risk plan that shows:
o possible contingencies o Risk minimization strategies.
• Monitoring of administrative system performance standards.
• Monitor staff training needs and train new staff on administrative system.
• A report (minimum 3000 words) to address all the above points. Your assessor will be looking for a report that:
o Provides a table of contents o Provides a brief introduction and conclusion of the project o Usage of correct grammar and spelling.
o the literacy skills needed to identify market information, to write in a range of styles for different audiences and to interpret requirements o knowledge of:
? key provisions of relevant legislation, codes of practice and national standards that may affect aspects business operations.
o organizational policies, procedures, products and services
Assessment 1 A. Introduction
1. Select a workplace of your choice and detail relevant company details (such as the company’s background, business, policies, etc.).
B. Review and Analysis
2. Review its administrative system with system users or any other stakeholders in accordance to organizational effectiveness (identify key problems/ issues and potential solutions).
3. Upon completion of your review, obtain quotations from suppliers/developers in accordance with organizational policy and procedures. Compare and contrast your findings in terms of technical specifications, costs, etc.
C. Recommendations
4. Identify a supplier/ developer in accordance with organizational policy and procedures. Provide your justification as to your choice selection.
D. Implementation
5. Develop an implementation plan detailing the following:
• Develop an implementation strategy
• Stakeholders management
• A budget and resources required for the new system implementation
• Communications plan
• Training plan (include staff training needs)
• Risk and mitigation plan
• Project implementation timeline
• Obtain approval to proceed with new system project plan (your assessor would represent the role of CEO)
E. Monitor and Review
6. Discuss how you would monitor the new system in terms of:
• System quality (ease of use, system flexibility, system reliability, ease of learning, information retrieval as well as system features of intuitiveness, sophistication and response times).
• Information quality (the desirable characteristics of the system outputs such as relevance, understandability, accuracy, conciseness, completeness, understandability, currency, timeliness and usability)
• Service quality (quality of the support that system users receive from technical support such as responsiveness, accuracy, reliability, technical competence, and empathy of the personnel staff)
• Measurement of output productivity (degree of effectiveness that the new system will enhance system users’ task performance such as accomplish task more quickly, system efficiency, ease of completing tasks, competitive advantage, cost reduction and revenue enhancement)
7. Prepare a report to deal with contingencies in meeting changing needs to ensure minimal impact on users and organizational productivity.
8. Review updated system and provide an evaluation on:
a. Ongoing monitor system on usage, security and output in accordance with organizational requirements
b. How further modification changes in accordance with requirements and further improvement requirements
c. Training requirements for system users (if required).