Recent Question/Assignment

SITXHRM503 Monitor staff performance
Assessment 1 - Questions
INSTRUCTIONS
Please complete the student details section.
This short answer assessment is one form of assessment that is used to collect evidence of competency for this unit.
To demonstrate competence you must correctly answer all questions. Any shortfalls or wrong responses may be followed up by your trainer in verbal, written or practical instance.
If more space is required for any answer you may attach a separate page containing name, assessment date, unit title unit code and the assessment task number and attach this page with the current assessment task before submission or alternatively use the back of each paper with a clear reference to the relevant question(s).
Ensure you check your work before submitting.
Please note, once the assessor has marked your work they will provide you with feedback.
You will be required to complete other relevant assessment tasks for this unit as instructed by your teacher or trainer.

Student Details
Name: _______________________________________________________
Student Number: _________________________ Date: ______________
Questions
Question 1: How does a well-defined job description help the business?
Question 2: When applying targets they should follow the SMART principle. What does SMART stand for?
Question 3: List 7 criteria which are often used in performance appraisals in the TH&E industry that can help you monitor the ongoing performance of staff.

Question 4: When should you provide your employees with feedback?
Question 5: List 4 functions of coaches and mentors.
Question 6: Giving feedback helps guide and support your staff. ‘Giving credit where credit is due is one example’. List 3 others.
Question 7: List 3 ways to identify if a staff member might need further coaching or training.

Question 8: List 5 strategies you might take to prevent performance problems.
Question 9: What is the first step in resolving a performance problem?
Question 10: List 3 possible solutions to performance problems.
Question 11: If you find that performance issues are ongoing what are some steps you might take?
Question 12: What does a formal disciplinary procedure usually involve?
Question 13: Why is it important to have accurate records of any disciplinary procedures?
Question 14: Name 3 methods of reviewing performance.
Question 15: Name 5 aims of a performance management system.
Question 16: Any criticism given during the review should be what?
Question 17: What do you do with completed performance records?
Question 18: What are the advantages of an employee agreeing to a course of action during a performance review?
Question 19: For YOUR organisation or industry, describe the procedures for performance appraisal, counselling sessions, or grievance procedures.