Assessment Item 4 Business Report
Due date: Value:
Length: Week 12 (Friday, midnight, Darwin Time)
Maximum 3000 words
Task: Select an Australia based mobile service provider. This business should have its operations in the Australian market and should have a legitimate website.
Some of the options could be:
• All Phones
• Any Others
Once you have selected a service provider, gather information about its operations, customer feedback, complaints and reputation in the market.
Select any one area from either the ones mentioned above or any other that you may discover.
Highlight the problems/issues being encountered by the service provider in that area.
Once you have observed what the problems are, use your knowledge of business management to provide solutions or offer suggestions.
Ensure that the suggestions offered are practical and feasible. There should be theoretical evidence for the same.
The assessment criterion is mentioned in the assessment rubrics for the assessment item.