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ICT133 – Customer support management.
You are writing it as an academic essay (third person writing and references to literature required)
1. Write an essay on “Help Desk Operations in Meeting Users Needs” (1500)
This report can forces on a single issue or multiple issues but each issue needs to be substantiated with literature. A minimum of five journal references are required. No limit to other magazines or website references you may use.
You are writing it as an academic essay (third person writing and references to literature required)
1. Write an essay on “Help Desk Operations in Meeting Users Needs” (1500)
This report can forces on a single issue or multiple issues but each issue needs to be substantiated with literature. A minimum of five journal references are required. No limit to other magazines or website references you may use.
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